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Privacy Policy

CNBGame Privacy Policy

This Privacy Policy has been prepared by CNBGame (“we,” “the company,” “the platform”) as a demonstration of our commitment to protecting the privacy of our users. By using our website and services, you agree to the terms outlined in this policy.

1. Data Collected

CNBGame collects the following personal data in order to improve user experience, enhance service quality, and fulfill legal obligations:

  • Identity Information: Name, surname, username

  • Contact Information: Email address, phone number

  • Payment Information: Credit card details (encrypted), billing address, payment history

  • Device and Session Information: IP address, browser type, device model, login/logout times

  • Usage Data: Order history, favorite products, clicks, and navigation data

  • Location Data: Approximate location information with user consent

  • Cookies and Tracking Technologies: Visit history, preferences, session cookies

2. Methods of Data Collection

Your personal data may be collected through:

  • Registration forms and account creation

  • Payment and order processes

  • Live chat, email, or contact forms

  • Website navigation and cookie technologies

Data is collected either directly from the user or automatically.

3. Purposes of Data Processing

The collected data is processed for the following purposes:

  • Account creation and user verification

  • Processing and delivering orders

  • Managing payment transactions

  • Providing technical support and customer services

  • Personalizing the user experience

  • Fulfilling legal obligations

  • Preventing fraud and ensuring security

  • Offering campaigns, promotions, and informational content (with explicit consent)

4. Data Retention

Personal data is stored:

  • For as long as required by legal obligations

  • For the duration of the service agreement

  • For a reasonable period depending on the type of transaction

After the retention period, data is deleted, destroyed, or anonymized.

5. Data Sharing and Transfers

CNBGame does not share personal data with third parties without your consent, except in the following cases:

  • Authorized public authorities and institutions (e.g., courts, tax offices, BTK, etc.)

  • Payment infrastructure providers and banks

  • Hosting, server, and backup service providers

  • Technical support or customer service partners

  • Cargo/logistics companies (for product delivery)

  • Advertising, analytics, and marketing partners (with explicit consent)

Data may also be transferred to servers located abroad, provided that adequate safeguards are in place and in compliance with KVKK and/or GDPR regulations.

6. Cookies

We use cookies on our website to improve user experience. Cookies may be used for:

  • Session management

  • Remembering preferences

  • Website analytics and performance measurement

  • Targeted advertising and content delivery

Users may control or delete cookies through their browser settings.

7. Data Security

CNBGame applies advanced security measures such as SSL encryption, updated firewalls, access control systems, and logging mechanisms to protect your personal data. All necessary technical and administrative precautions are taken to prevent unauthorized access, data loss, or misuse.

8. User Rights

Under Law No. 6698 (KVKK) and Regulation (EU) 2016/679 (GDPR), users have the right to:

  • Learn whether their personal data is processed

  • Access the personal data being processed

  • Learn the purpose of processing and whether data is used accordingly

  • Know if their data is shared with third parties

  • Request correction of incomplete or inaccurate data

  • Request deletion or destruction of personal data

  • Request notification of these actions to third parties

  • Object to data processing

  • Claim compensation for damages if their rights are violated

To exercise these rights, you may contact us at support@cnbgame.com.

9. Changes to the Policy

This privacy policy may be updated when necessary. Updates will take effect from the date they are published on our website. We recommend that users review this policy periodically.

10. Contact Information

Data Controller:
CNBGame
support@cnbgame.com
+90 501 123 9945

 

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